Wednesday, 13 February 2019

Switzerland 5G Spectrum Auctions Results

According to Mobile World Live:

Switzerland’s Federal Communications Commission (ComCom) awarded 5G radio frequencies to all three mobile operators – Swisscom, Sunrise and Salt – raising CHF380 million ($379 million).

The frequencies will be assigned for 15 years, which the regulator said provides the “operators long-term planning security to develop their networks.”

...

Dense Air, a small cell player which launched in 2018, pulled out of the Swiss auction. Reuters noted this “removes a potential rival for the three companies in the already crowded Swiss mobile market”.

Swisscom, which paid CHF196 million, said by the end of 2019 it expects to roll-out 5G to 60 towns and communities.

Sunrise and Salt did not have such concrete plans. The former said the frequencies gained will help it to “deliver a world-class 5G network in the future” and the latter that it will “improve its high-quality mobile network” with “next-generation speed, latency and capacity”.

According to a media release by Sunrise:

At the 5G frequency auction, Sunrise has acquired the strategically most important frequencies in the 3.5 GHz band, which perfectly fit its "5G for People" strategy.

With its existing and new frequencies, Sunrise will be able to secure its existing 96% 4G area coverage and deliver a world-class 5G network in the future. This will provide outstanding area coverage and, notably, give suburban and rural areas "optical fiber speed over the air".

Thanks to a clever bidding strategy, Sunrise was able to acquire the most important bands at a favorable price of 0.077 CHF per MHz/Pop. With the frequencies acquired in the middle frequency range and combined with the existing frequencies, Sunrise will be able to provide the area coverage and capacities needed in the long term. 


According to the chart on top (from Sunrise media release), you can see that all the three operators are well placed with a reasonable amount of coverage and capacity layer 5G spectrum. The 5G future looks good for Swiss.

Tuesday, 12 February 2019

Japan Mobile Subscribers and MNO Market Share


NTT Docomo Factbook lists the number of subscribers for each of the Japanese MNO as well as their market share. At the end of 2018, according to Telecommunications Carrier Association (TCA), the following was the market share:

NTT Docomo - 77.1 million subscribers (45.1% market share)
KDDI - 53.5 million subscribers (31.3% market share)
Softbank - 40.4 million subscribers (23.6% market share)

NTT Docomo provides a complete breakdown of it's mobile subscribers which is available here. The forecast is to have 78.1 million subscribers by Q3 2019.

KDDI au subscriptions info is available here. At the end of 2018, there were 54,262,800 subscribers


Softbank on the other hand, has 33 million mobile subscribers and 7 million broadband subscribers according to their web page. Their broadband service contains of Softbank Air which is high speed 4G wireless internet as well as Optic Fiber service. 

Friday, 8 February 2019

Bell Canada to Deliver ‘Tailored’ Advertisements Based on Customers Personal Info


Bell wants permission to gather and track customer data but Canadian privacy laws mean they first have to ask. A news article in CBC last month said:

Bell Canada began asking its customers in December for permission to track everything they do with their home and mobile phones, internet, television, apps or any other services they get through Bell or its affiliates.

In return, Bell says it will provide advertising and promotions that are more "tailored" to their needs and preferences.

If given permission, Bell will collect information about its customers' age, gender, billing addresses, and the specific tablet, television or other devices used to access Bell services.

It will also collect the "number of messages sent and received, voice minutes, user data consumption and type of connectivity when downloading or streaming."

Privacy and security concerns

"I mean, in a perfect world, they would give you discounts or they would give you points or things that consumers would more tangibly want, rather than just the elimination of a pain point — which is what they're offering right now," Toronto-based consultant Charlie Wilton, whose firm has advised Bell and Rogers in the past, says.

Teresa Scassa, who teaches law at the University of Ottawa and holds the Canada Research Chair in Information Law and Policy, says Bell has done a good job of explaining what it wants to do but there are also privacy and security concerns to consider.

At the macro level, Bell's data security could be breached by hackers. At the micro level, she adds, there's the potential for family friction if everybody starts getting ads based on one person's activities.

Ads for pornography, birth control or services for victims of abuse could trigger confrontations, for instance.

"Some families are open and sharing. Others are fraught with tension and violence," Scassa says.

Wilton says a company in Bell's position also runs the risk that customers will feel betrayed if their information is leaked or the advertising they receive is inappropriate.

Back in Oct. 2013, CBC reported another similar news item on Bell about Privacy commissioner to start investigating Bell's data collection as Canadian telecom giant was about to begin highly targeted advertising program in Nov. What Bell said back then:

"What's new is that we're giving Bell customers the option to receive internet advertising that's relevant to them rather than the random online advertising they're receiving now. The number of ads customers see won't increase and they can opt out anytime by visiting bell.ca/relevant ads. We're giving customers advance notice before we start offering relevant advertising on Nov. 16."

iPhoneInCanada has more details on this topic.

The Relevant Ads Program was eventually phased out in 2015 after the Privacy Commissioner of Canada ruled the advertising violated Canadian law, as it automatically opted-in customers.

Now, Bell’s current version of this ad tracking program recently asked customers last month to gain more access to personal information for improved “tailored marketing.” This data would arise from a Bell’s customers wireless or landline, internet, television, or anything related to Bell apps and the company’s affiliates.

The Canadian Press reports a notice sent out last month by Bell explained, “Tailored marketing means Bell will be able to customize advertising based on participant account information and service usage patterns, similar to the ways that companies like Google and others have been doing for some time.”

Bell says it wants to gain data such as a customer’s age, billing address, gender and specific devices used to access Bell services, on top of the “number of messages sent and received, voice minutes, user data consumption and type of connectivity when downloading or streaming,” for the sake of delivering more targeted ads.


Both pictures above are from iPhoneInCanada. You can read more details about this story there.

Thursday, 7 February 2019

The potential that is Pakistan


Its been an eventful five years for Pakistan’s mobile industry. The South Asian country has seen a dramatic increase in mobile broadband penetration and the introduction of 3G/4G services has impacted the lives of millions. 

In December 2017, 3G/4G subscribers in Pakistan numbered 47 Million.  According to a recent report issued by Pakistan Telecommunication Authority (PTA), at the end of December 2018, there were 62 million 3G/4G Subscribers in Pakistan with penetration rate of 29.55%. That is a very significant increase indeed.

However in a country so large and populous, their mobile broadband market is still considered to be at an early stage of development with penetration well below most other Asian countries. Strong growth is predicted over the next five years to 2023, driven by further adoption of 4G and eventually 5G services. The uptake of 3G/4G has been quite impressive that has given the government and the mobile operators the confidence to look forward to 5G.

Presently four mobile operators provide services to the country. Here are there most recent market shares/figures. 

Source












Jazz (created by the merger of Mobilink and Warid) is the current market leader with the largest number of subscribers. In 2016/7 they merged with Warid and adopted Warid's 4G network and offer their 4G/LTE to all of their customers as a single brand. In 2017 they received an own license for 4G on 1800 MHz (band 3). Their tagline is “Dunya ko Bataa Do” (tell the world) and their partnering with travel vlogger Eva Zu Beck to showcase their coverage and the culture of Pakistan has been a popular advertising strategy. 













Norwegian owned Telenor is the third largest operator in the country. They cover more than 80% of Pakistan's population in urban and rural areas with a network of over 11,000 cell sites of which 80% are 3G and 70% are 4G enabled. 

4G/LTE was started in August 2016 in Islamabad, Karachi, Lahore, Multan, Peshawar and Sawaton on 850 MHz (band 5) and has spread to other major towns. Telenor was the first network to enable VoLTE and officially launch 4.5G (LTE Advanced) in Pakistan. It has done so by aggregating two LTE bands, FDD-LTE Band 5 (850 MHz) and FDD-LTE Band 3 (1800 MHz), a portion of which has been re-farmed for LTE, it was previously used on the 2G (GPRS/EDGE) network. Telenor's new LTE-A network will initially be available in Karachi, Lahore, Rawalpindi and Islamabad.














Zong in Pakistan is owned by China Mobile Pakistan. It has a limited network on 3G in many towns but was the first to launch  4G/LTE on 1800 MHz (band 3) in the centers of 7 major cites in 2014. It presently has over 9 million 4G subscribers, more than any other network.  
According to Zong when it comes to 4G coverage, subscribers, internet speed and innovation, no other network can reach the heights of Pakistan’s No.1 data network. They more than 10,000 4G towers with plans in place to launch 5,000 more 4G sites in the next 3 years.














Ufone owned by Etisalat is the fourth operator in the country. It has 3G network coverage in over 9,000 locations and across all major highways of Pakistan. There is no 4G/LTE yet.
A recent Pakistan Telecommunication Authority (PTA) survey found Ufone takes 5.73 seconds to connect a call, the fastest among all networks in the country.




2018 was a great year for Pakistan’s Technology industry with substantial growth and development in IT Sector and for 3G/4G penetration. Supported by growing tech-savvy population, increasing businesses and rising internet penetration, Pakistan is destined to become one of the fastest growing economy by 2030 and has the potential to be one of the  leading digital economies. There is a lot of promise in the IT sector of Pakistan with young population turning to computers and other digital technologies creating a huge market for local and foreign investors.




Friday, 1 February 2019

Israel to auction 5G spectrum this year and launch 5G in 2020


According to ITU Measuring the Information Society Report 2017Israel has a vibrant and competitive mobile market. The privatization of incumbent operator Bezeq (now operating under the brand name Pelephone) started in 1991, followed by the opening of the mobile market to a second operator (Cellcom) in 1994. At the end of 2016, five mobile network operators and a number of MVNOs competed in the mobile market. These include MNOs Partner Communications, Hot Mobile, and Golan Telecom. The latter two entered the market in 2012 and are both owned by transnational French telecommunication groups. With their low-priced offers, they have been able to gain significant market shares and intensified competition between the operators. Mobile-broadband penetration is increasing, and above the European average. Operators continue to invest in 3G and LTE networks and 3G population coverage is almost complete.

A new mobile operator we4G was launched on April 10, 2018. According to TelegeographyIsrael has a new mobile network operator in the form of 018 Xfone, which has launched services under the ‘We4G’ brand. The network went live today (10 April), and reportedly leverages network sharing agreements with incumbent cellcos Cellcom and Golan Telecom. According to a previous report by local news site Globes, the newcomer will be using the ‘051’ prefix previously assigned to Pelephone. According to TeleGeography’s GlobalComms Database, 018 Xfone is a subsidiary of Marathon Telecom, which is itself controlled by Israeli businessman Hezi Bezalel. In January 2015 the telco agreed to pay a total of ILS33 million for a 5MHz block of spectrum in the 1800MHz band, and went on to receive the frequencies in August that year.

According to a report by Reuters regarding 5G:

Israel’s telecoms regulator unveiled plans on Thursday to publish a tender for fifth generation (5G) mobile networks in the first half of 2019, at a time when fierce competition has slashed profitability at local operators.

The Communications Ministry expects the tender in April or May, with the hope frequencies can be allocated by the end of 2019 and 5G can be launched between 2020 and 2023, the ministry’s director-general, Netanel Cohen, said.

He estimated a 5G network - which would be an additional layer on existing 4G networks - would cost around 2 billion shekels ($529 million).

The cost, though, may be too steep for operators, which are struggling to remain profitable in a country with 8.9 million people and nine mobile providers.

He said only the six main mobile operators would be eligible to bid for 5G licences, leaving out the three virtual operators. Since there are only three networks in Israel - owned by Cellcom , Partner Communications and Bezeq unit Pelephone - companies will be encouraged to join forces and bid together.

Raz-Dror said operators would not be required to deploy 5G in all of the country but would have to move away from 3G and improve 4G networks.

Sunday, 27 January 2019

World's largest mobile networks by subscriber numbers - Jan 2019

Here is a list of top 10 mobile networks by subscribers. The list is very dynamic as some operators grow while others shrink. The best example of operator that has been growing rapidly, overtaking others is Reliance Jio.



1. China Mobile, China, 925 million [1]

2. Vodafone Group, UK, 536 million [6]
Note: Vodafone Idea, India has 422 million subscribers [2]

3. Bharti Airtel Group, India, 413 million [4]
Note: Airtel India has 329 million subscribers [3]

4. China Unicom, Hong Kong, 315 million [1]

5. China Telecom, China, 303 million [1]

6. Reliance Jio, India, 280 million [6]

7. América Móvil Group, Mexico, 279 million [5]

8. Telefónica Group, Spain, 272 million [7]

9. MTN Group, South Africa, 221 million [9]

10. Veon Group, Netherlands, 211 million [8]
10. Orange Group, France, 211 million [10]*

* = added later

[1] https://www.mobileworldlive.com/asia/asia-news/china-telecom-narrows-subs-gap-to-unicom/
[2] https://discover.vodafone.in/about-us/home?section=consumer
[3] https://www.airtel.in/about-bharti/equity
[4] https://www.airtel.in/about-bharti/about-bharti-airtel?icid=footer
[5] http://q4live.s22.clientfiles.s3-website-us-east-1.amazonaws.com/604986553/files/doc_financials/quarterly/2018/3Q18.pdf
[6] https://www.mobileworldlive.com/asia/asia-news/jio-profit-surges-on-continued-subs-gains/
[7] https://www.telefonica.com/en/web/shareholders-investors/financial_reports
[8] https://veon.com/Global/Files/Reports/3Q18/Q3%202018-Full%20announcement.pdf
[9] https://www.mtn.com/MTN%20Service%20Detail%20Quarterly%20Quarterly%20Trading%20Upd/MTN_Q12018_Results.pdf
[10] https://rai2017.orange.com/orange2017-content/uploads/2018/05/orag_1802135_ra_150x210_gb_mel.pdf

Saturday, 19 January 2019

UK MNO Mobile Spectrum Holdings

Picture Source: Keith Dyer

In a recent consultation document on 'Award of the 700 MHz and 3.6-3.8 GHz spectrum bands' that the UK regulator Ofcom has published (link), there is a nice summary picture (pg. 62 or pg. no. 60) of all the current spectrum holding by the big 4 MNOs.

Looking at this, one can conclude that all the UK operators have spectrum to launch basic 5G services whenever they are ready.

Sunday, 13 January 2019

Verizon offering $1 Million for Killer 5G Application

Source: Diana Goovaerts

At CES 2019, Verizon CEO Hans Vestberg announced a US $1 million bounty for transformative 5G applications, as he touted the potential of next generation networks to drive change. According to Mobile World Live:

In a keynote address, Vestberg said the operator will launch a Built on 5G Challenge in the first half of this year, luring innovators with awards of up to $1 million in seed money and access to Verizon’s 5G labs to develop new use cases.

The announcement came as Vestberg talked up the potential of 5G, noting it will represent a “quantum leap compared to 4G” and power an “enormous transformation” in the way companies do business.

Specifically, the CEO pointed to eight key characteristics of the next generation technology he said will spur a new era of innovation, including: faster peak data rates; increased traffic volume; mobility; connected devices; energy efficiency; faster service deployment;


Official website of the challenge: http://verizon.com/builton5Gchallenge

According to the website, The Built on 5G Challenge is a nationwide search for the biggest and brightest ideas that will bring the true power of 5G to life. The Challenge will launch in Spring 2019. Sign up for updates and be first to learn when it officially opens. The winning innovators will be awarded up to a total of $1 million, gain access to our 5G Labs and more.

Official Verizon video from CES and the launch of challenge below



To learn more about what 5G exactly means, visit the 5G videos section on 3G4G homepage here.

Thursday, 10 January 2019

Thailand: Onward to 5G



Thailand has a highly developed mobile market and has experienced strong growth over the last six years driven by increasing numbers of 4G mobile subscribers.However, growth has slowed over the past few years due to the heightened level of maturity. Very slow growth is predicted over the next four years to 2023 with annual growth rates further easing. The market will be constrained from higher growth due to a saturated mobile subscriber market and strong local competition. 

There are 3 main Mobile Network Operators in Thailand, which hold about 97% market share.  In addition to the large 3, there are several smaller MVNO networks.


Source


AIS has the largest 2G/3G network with a 50% customer share. It's part of the SingTel Corp. that also owns e.g. Optus in Australia and SingTel in Singapore. Surprisingly, AIS was the last major provider to start 4G/LTE in 2016 on the 1800 and 2100 MHz band, partly marketed as "4.5G" or LTE Advanced. It now covers 80% of the population in 2017.

The operator has 3G/DC-HSPA on 900 and 2100 MHz (and roaming on TOT 2100 MHz) and started in 2016 with 4G/LTE Advanced called "4.5G" on 1800 and 2100 MHz (bands 1 and 3).

AIS was ranked in second place on which operator has the best 3G and 4G speeds, availability and latency, with 89.22 percent availability by Open Signal.

The market leader has been granted approval by the National Broadcasting and Telecommunications Commission of Thailand to trial 5G on the 26GHz band. They were to conducting testing at the end of 2018. Market leader AIS will conduct the tests in partnership with Nokia. 







dtac is Thailand's 3rd largest network by the number of users. It's partly owned by Telenor group from Norway and is the network that owns the biggest wireless bandwidth in the country

They started 4G/LTE in 2014 on 2100 MHz (B1) in Bangkok only and has been expanded in 2015 to Phuket and Pattaya and another 40 cities nationwide: 4G coverage map. In 2015 4G/LTE was started in the metro Bangkok area mostly on the additional 1800 MHz (B3) frequency which is much more common internationally. In June, 2018 DTAC started offering 4G+ on the 2300 MHz frequency through a deal with Telecommunication of Thailand (ToT). This operator has still to apply to run 5G trials. 




TrueMove is Thailand's 2nd largest network and the most heavily advertised. TrueMove is part of the larger True Corp. conglomerates, owned by CP Group which is the biggest retailer owning all 7-Eleven and Tesco stores in Thailand.

They were the first provider in to bring 4G/LTE on the rare 2100 MHz to Thailand. Its 4G/LTE coverage is the best so far in the country according to Open Signal and comprises 80% rising to 96% by the end of 2016. In 2015 the much more usual 1800 MHz band was added for 4G/LTE as well as 850 and 900 MHz in 2016.

TrueMove will be undertaking 5G tests in partnership with Huawei. 













My is a MVNO operated by CAT Telecom Public Company Ltd., the state-owned company that runs Thailand’s international telecommunications infrastructure, including its international gateways, satellite, and submarine cable network connections. 

It's the 4th largest mobile network operator in Thailand and owns spectrum on the 850 Mhz frequency, rents it out to True Move. In return it can use 20% of the bandwidth for their own My by CAT operation.

My has only 3G/HSPA+ on 850 Mhz (= B5) without fall-back to 2G. As My uses the same 850 MHz network as True Move, their 3G coverage is the same. By 2014 it had a coverage of approximately 97% of population and consisted of around 14,000 BTS. But as there are way less users on CAT's 20% share as they have roughly a market share including MVNOs of 1-2% so far.



4G certainly changed people's lifestyles, but 5G is expected to have a bigger socioeconomic impact, transforming industries ranging from agriculture and manufacturing to healthcare and utilities. Regarding 5G: Thailand has to overcome some major obstacles in order to successfully transition to the next generation technology. For example the financial burden shouldered by telecom operators, including a combined cost of 270 billion baht for the previous 3G and 4G licences; how more spectrum bandwidth has to be allocated; and the telecom regulator's authority, as only an acting board now manages the National Broadcasting and Telecommunications Commission (NBTC). 

The NBTC is encouraging all 5.2 million 2G subscribers to transfer to 3G and 4G systems. The telecom regulator is set to shut down the existing 2G network by October 2019 to give mobile operators more efficient network capacity this will help pave the way to 5G wireless broadband service by 2020. 


Because of 5G's improved speed, latency and connections, mobile operators must hold additional spectrum bandwidth of at least 100MHz (100x2) for upload and download for each service provider. Takorn Tantasith, secretary-general of the NBTC, said he is seriously concerned about "insufficient spectrum holding" by each operator, which would affect 5G ecosystem adoption. 

After the most recent spectrum auction, AIS holds the most spectrum bandwidth, with a combined 60x2MHz, followed by True Move at 55x2MHz and DTAC at 50x2MHz. The NBTC is on the verge of recalling unused or not fully used spectrum ranges from holders to auction them off to serve 5G.


Somkiat Tangkitvanich, president of the Thailand Development Research Institute, states there are three critical factors needed for the domestic telecom industry to ensure real public benefits in 5G adoption. 

The three factors are real liberalisation of the telecom industry, good regulations and a spectrum allocation roadmap. 

Liberalisation, would be allowing foreign stakeholders to hold more than a 50% stake in a company, will create healthier competition and eliminate chronic problems fostered by state-owned enterprises such as corruption and limited procurement transparency. While good policy design and regulations will help eliminate unfair competition among players and reduce high operating costs in some cases, according to Mr Somkiat.

However Mr Somkiat disagreed with the idea of providing assistance for AIS and True Move, the two winners of the 900MHz licence auction. He said they did not deserve state assistance because they bid up the prices by themselves. He also stated AIS and True Move operate mobile services with profit from operations and have the capability to pay the remaining sum of their 900MHz licences due in the next two years.

Monday, 7 January 2019

Telefónica's AI based assistant, Aura, is serving more than 1.5 million customers per month in Brazil


In an earlier post, I talked about Telefónica's launch of Aura at MWC 2018. Aura is an artificial intelligence-powered digital assistant that is designed to transform the way customers interact with Telefónica and manage their digital life with the company. They first release of Aura was made available in Argentina, Brazil, Chile, Germany, Spain and the United Kingdom.  Aura is available on customer devices via a mobile application and also via other third-party channels including Facebook, Google and Microsoft.

Anyone interested in details of Aura can check out the official page here.

In a recent news by Vivo (brand of Telefónica) Brazil, Aura is already serving more than 1.5 million customers per month. Accroding to the press release (translated via Google translate):

About to complete its first year of life, Aura, artificial intelligence of Vivo, already serves more than 1.5 million customers per month, responding in a personalized way on services, data consumption, account, recharge, among other questions of the subscribers. And since its launch in February 2018, Aura has already made approximately 20 million calls. 

The Aura retention rate is higher than 80%, that is, eight out of 10 customers are satisfied with the response given by Aura and do not need other information. Aura is available in different service channels, among them Facebook Messenger, My Vivo Mobile, Meu Vivo Fixo and Meu Vivo Empresas, and the Vivo site, among others.

Since the end of 2018, Aura also serves the call center - hourly, in a pilot project in a DDD of the State of São Paulo. And, to further improve the quality of service provided by Aura, Vivo inaugurated its Bots Training Center last year. The new area looks at whether Aura correctly understands customer doubts and generates inputs to correct and train the bot, and assess whether Aura's response really clarifies the customer's question, thereby ensuring continuous improvement of the customer experience. users. 

There is also an official YouTube video demonstrating Aura but it doesn't say much. There is an unofficial one that demonstrates how Aura works.


Just a matter of time before majority of customer services are handled by bots and AI assistants.